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Thread: FAQ : Marriott hotels email addresses (Discussion Thread)
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Old Aug 26, 2019 | 5:01 pm
  #167  
Stgermainparis
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Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
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Originally Posted by Fizzer
This appeared on a FB post last week and may answer some of these questions.

To find information specific to a hotel, including contact information, follow this first link, and then follow the rest of the steps to find and use the hotel’s MARSHA Code.
  1. https://www.marriott.com/hotels/hotelFactSheet.mi?marshaCode=&fbclid=IwAR3Buu58ZNA ifWRpYEljgP3PC-nmzkgi9RsZBe-ZXL5deMsJY5-kLpf12dY
  2. 2) Visit the hotel’s website. The MARSHA Code will be a five-letter code in the URL.
For instance, “tpams” is the MARSHA Code in the following link: https://www.marriott.com/hotels/travel/tpams-clearwater-beach-marriott-suites-on-sand-key/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe
3) To find information on a hotel, find that hotel’s MARSHA Code, and enter it in the fact sheet URL after marshaCode=, and delete all information following the code. EXAMPLE: https://www.marriott.com/hotels/hotelFactSheet.mi?marshaCode=ENTERMARSHACODEHERE
BRILLIANT. Marriott would not tell me who the manager or front desk manager was. I needed to ask about a lost item after our stay. It was pathetic.

So I just used this method to get an email for the Grand Suisse Majestic in Montreux. I'll add to that thread's info. But yes, a dedicated thread would be awesome.
Front Office Manager: Francesca D'Agostino
Concierge email: [email protected]
General Manager: Cyril Marcou
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