ANA Crowne Plaza Grand Court Nagoya

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally)happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked Standard Room, received Governor Suite. One day before arrival, my upcoming reservation suddenly disappeared from the reservation list due to hotel’s mistake. Fortunately my reservation have been recovered. I think this room assignment is the compensation of any inconvenience.

How are the rooms?
66SQM. Proper Suite which is separated between living and bedroom. One queen bed (160x200), work desk, 2x 37inch MITSUBISHI LCD TV, DVD player, sofa set, twin basin bathroom, Jacuzzi with view + small HITACHI LCD TV, and independent shower booth.

Video of Governor Suite:

How is the exec. lounge?
This hotel does not have exec. lounge.

What was your welcome gift?
None

What was good?
++++++++++ Problem handling
++++++++++ Breakfast (Great local foods)
+++++ Governor Suite

What was bad?
None

Value for $ or Rewards Club Points?
Yes.

Would you return?
Yes.