Originally Posted by
tobiashenry
I have my parents' account, but they are short of 2000 miles to redeem an award flight. I remember as a Elite member, I could redeem negatively, could I do so for classic/classic plus members? Should I just contact local office?
I think you can transfer some miles from your account for 10 USD/1k miles. Assuming you have 2k points, this is probably the cheapest way.