Originally Posted by
thbe
So it's more about the gap between high expectations and average reality.
Absolutely. The crew and I were reassuring an American this week who was fussing about a 'short' 90 minute connection at MUC that was perfectly fine, and he was panicked about passport control. Even had he not been able to use the automated gates , I have never seen a queue anywhere like at American airports at passport control.
Even the longest FRA queues at security are what I would consider 'average' at most US airports I have used. It just is not our expectation in our country to have waits of an hour plus at security (or passport control) The reality is that there are a combination of factors driving FRA waits, but the current scanners and their false positives drive much of it.