Originally Posted by
737fan1
When I checked in to a flight this evening I was moved from 6A to a middle seat on the same flight. When I inquired with AS they said it was for someone with a service animal.
I know you can be moved in 6B and C if someone with a disability needs the seats, which I fully understand. However, is it common practice to be moved from 6A for a service animal? It appears AS doesn't view giving me a middle seat as problem. I specifically booked this flight over others because 6A was open.
Also to add to my confusion, someone on the upgrade lists shows being upgraded to 6A?
I am having second thoughts about my loyalty to AS but wanted to make sure I was being fair to AS before deciding if I want to move on.
I wouldn't say it is common. What middle seat did they move you to? Downgraded to Main? Did you pay additional for the Premium seat? Upgraded to Premium? What fare class were you flying on? What is your Elite Status? Were you moved before or after boarding? Who gave you your updated boarding pass? Was it the gate agent or the FA that moved you? Were you the only passenger moved or were 6B and/or 6C also reaccommodated? Was 6B and/or 6C already assigned to passengers with disabilities or mobility issues. Did you contact AS to express your concern? If so, what was the outcome? No seat is guaranteed and anyone can be moved for operational reasons, even from F. Was the passenger with the service animal traveling alone or with someone else also offering assistance?
It is hard to comment when the question appears to be one-sided and not all the facts are disclosed.
James