Yup EMECO did the original tix issue and were great. Problems kicked in when I changed a couple of segments requiring re-issue and this is where I had the misfortune to commence dealings with the AA office in Dublin.

So far they've:

* Cancelled segments I intend to fly without any reference to me, including my waitlisted segment to upgrade J to F on QF - this has happened three times now
* Booked economy segments in the wrong booking class (L rather than Y) - less serious than cancelling them but still an annoyance when it keeps happening and you find yourself having Groundhog Day conversations with res agents
* Plus I sent back the tickets for re-issue on the understanding that I'd get them back within 2-3 weeks. 2 months on... Nothing. Each time I call AA to ask when they intend to send them back I get told something different, ranging from "in the next week to 10 days" to "2 weeks before travel commences".

It's got to the point where I have to keep checking and cross-checking the itins on AA.com and checkmytip.com to make sure that nobody has gone in and interfered with the booking again.

JohnAx if you have any suggestions for someone reliable to deal with at AA Dublin please PM me.