Originally Posted by bhrubin

My Ambassador responds to me within a day during business days--unless it's urgent. Quite appropriate. Over a weekend, she doesn't respond to me, and I rarely email her as a result. I email the general service over the weekend, and I almost always get a response within hours.

Yet there are Ambassador guests who obviously don't have as responsive Ambassadors as I do...just as there are Globalist guests who obviously don't have as responsive a concierge as you do. The truth is in this thread and the Hyatt Globalist concierge threads. Oops.

Hyatt concierges don't pre-upgrade anyone. There are almost no reports of Globalists getting pre-upgraded beyond the dates of arrival. There are many Ambassador guests getting pre-upgraded rooms and suites at many hotels many days or weeks before arrival. Not just me. Oops.

And I ask every hotel in advance--in Bonvoy or not--if it can guarantee 67 F or lower for air con in the room/suite. Hotels that don't guarantee it don't see me book. and hotels that do guarantee it see me book. There's nothing unrealistic about that--and that has nothing to do with our Ambassador discussion. You just shot a red herring, I'm afraid.