Originally Posted by
threeoh
For me it took them exactly 31 days after I filled out the form, to send me an email saying they'll mail me a check for EUR 600 equiv in USD within the next 30 days. I did not get a voucher option. I also did fill out bank details but they said they'll do paper check.
Mine was also processed by Delta even though it was an all-AF itinerary from Asia to Europe (via CDG), ticket sold from a Mainland Chinese POS. But I guess my mailing address on the form was USA so they sent it to Delta?
AF and KLM vouchers are processed by Delta for US residents.. at least thats what I was told.