Originally Posted by est-gratuite

You will find this problem ALL over Japan with different hotel chains. It's very common for hotels in Japan to only refurbish only 1 or 2 floors instead of the whole hotel. It's a 100% Japanese being as stingy as possible thing....not really an issue related just to IHG properties.

That said, there are plenty of normal sized refurbished rooms (that are not suites) on the 7th floor...as a spire member you really should have been automatically allocated one of these at check-in, unless the hotel was full.