FlyerTalk Forums - View Single Post - UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
Old Aug 23, 2019, 3:31 pm
  #3491  
WineCountryUA
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
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Originally Posted by ClimbGuy
Don't you think the people who make the rules read these forums and the blogs that advertise the fact that you can do routings similar to this? UNInsider probably has far more influence over MP rules compared to a call center agent.
...
They sure do notice and once this "not in the spirit of the rules" gets overly abused, the rules will change and get less flexible as they have for sub-24hour stops and build your own routing segment by segment have been eliminated. .

It is impossible to argue such an excursion perk was intended by UA and such use is not considered "abuse" by UA. A segment totally unrelated (in completely different region of the world) to the primarily travel. Additionally do you think UA intended to out of region travel included in an excursion segment. Say I have a valid award trip with SFO-LAX as an excursion segment, could I route that SFO-NRT-LAX?

UA (and other carriers) have always had "hidden" rules that for one reason or another the have chosen not to publicize or fully write into the code. By once the irritation becomes too much something will happen.

Arguing with an agent that this clearly outside the intent/spirit of rules (for multiple reasons) is a battle you will lose.

Enjoy what you can get the computer to price and don't let a human review this, but realize next round of rules changes will likely address this.
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