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Old Aug 23, 19, 3:20 am
  #34  
GUWonder
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 93,792
All my Rimowa cabin trolleys are two-wheel ones. I won't buy spinners for cabin baggage use; and so when these Rimowas go, I'm probably out.

For checked-in luggage, I don't use expensive brand luggage, and I probably do better with a cheap oversized duffel bag -- with or without wheels -- with boxed goods inside than I would do with any expensive brand luggage. In other words, I don't foresee myself buying any more Rimowa luggage anytime soon.

And when a company raises prices substantially but doesn't provide a way more generous customer service policy for old and new customers as part and parcel of the more expensive prices, that's a red flag to me that the company treats its customers more as marks to have their pockets picked than as individuals valued as customers by the company.
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