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Thread: No IFE between Dublin and Atlanta--Delta handled it correctly!
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Old Aug 22, 2019, 9:18 pm
  #24  
hotturnip
 
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,354
Originally Posted by btonkid12345
While I applaud Delta for announcing it in advance, owning it, and transparently announcing it multiple times - these are all excellent -

why isn't it working? Do they just not have the media servers for the new 764s yet?

Also, 7,500 miles seems low. I think they should be doling out 15K for non-status passengers and 30K for Medallions in a case like this, maybe more [using the same dynamic pricing scheme they price their awards with, lolz]
Well, the spin in the letter was that the IFE wasn't working because the aircraft had just returned from being renovated, and it wasn't yet working. But it was rather vaguely worded, so they have plausible deniability if they lied.
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