Stayed a week here in early August.
Booked two rooms on points. No upgrade given, but then it was very high occupancy, and I was happy enough getting connecting rooms (that they rip you off for if you want to guarantee in advance). On arrival, in the room we had large plate of fruit and a bottle of prosecco on ice. Couple of.days later another bottle of wine was given, and later still a plate with chocolates and macaroons. Also received the free bottle of wine for eating in Louro. So quite a nice set of amenities. Not sure how much if it was due to being diamond or not.

Breakfast was free for both rooms, given diamond status. The breakfast spread was good, but was to be expected for this price point. But wasnt the widest selection. Prosecco was available in the buffet, if you're a morning drinker!

Rooms are very nice and well equipped, as discussed much in prior posts. Odd point probably would be the shower cubicle which was unfortunately too small.

All resort areas very nice and clean and contemporary. Suprisingly however, some of it is done somewhat on the cheap. For example there is lots of stone cladding around, to give the impression of stone walling, but the stone cladding is so thin, and big gaps that you can quite easily see the grey concrete wall behind, so not a nice effect imo.

Despite being high occupancy, almost nobody uses the indoor pool/jacuzzi/sauna area, which is a very nice space. So we went there for a bit every day after time at main pools. Visited the spa area, which seemed a bit pointless. The indoor pool area has everything the spa area has, with fewer people, and more space!

Wife had spa treatment, and said it was the best treatment she'd ever had, so glowing praise there.

Everyone is very friendly and helpful, but the guest service offering doesn't try to maximise guest value. For example I sat with guest services whilst they phoned their car hire 'partners'. All their prices were coming in at £140 for one day. I asked about the car hire location just over the road (which I found out was half the price), but the response was that they are 'not a Conrad partner'. Conrad shouldn't limit who they deal with if I am the one paying.

Similarly, the beach area is very nice but the 'concession' is nothing more than Conrad having block booked a few sun loungers from the local beach hut. Price is £30, or if you go to a non-conrad lounger next door, it's only £15!

All the residences which line either side of the long driveway in to the Conrad lie eerily empty and dusty. Apparently upon completion, the developer went bankrupt, and all owners lost their money. Has been a legal battle for 6 years. Conrad are attempting to buy the residences, but the court case isnt expected to end any time soon.