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Old Aug 21, 2019 | 3:53 pm
  #18  
WiscAZ
10 Years on Site
 
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
Originally Posted by WiscAZ
Thank you for sharing this. I too have noticed that on AA the SWU option doesn't show up all the time. For instance, I was considering a MIA to MAD flight on Oct 6th (AA68). Right now EF is showing C1 but when I look on AA.com it doesn't have the SWU as an option. A few days ago it was C4 and even then it wasn't an option. Ultimately, I decided not to book it because it didn't work best with my schedule.

I think the biggest thing to take away from this (for me) is to call before booking and just do it while on the phone. It's getting harder and harder to use and SWU in the first place so this is even more concerning.

Edit: I actually realized I wasn't logged in. When I logged in and searched it shows the SWU available. Still a bit concerning but at least I know I need to be logged in to see SWUs on AA.
Originally Posted by Dave Noble
You need to check the availability for the whole journey

The segment may have availabilty as a standalone sector, but if you are connecting, the availability may not be there
This is interesting because when I search my example for the MIA to MAD flight as a single segment I show SWU available. When I search for my full itinerary (where I'm essentially just connecting in MIA) it does not show it available. In the past the SWU option on AA.com would show which segments were available. I know you could waitlist for the segment one cared about (typically the international portion) and if that came available you'd get the upgrade and then waitlisted for the rest - presumably the domestic segment. Does an SWU have to be available on ALL segments to process?
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