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Old Aug 21, 2019 | 1:56 pm
  #25  
houstr8male
All eyes on you!
10 Years on Site
 
Join Date: May 2013
Location: South Texas
Programs: Hilton Diamond, Hyatt Glob, AA EXP, Marriott Tit
Posts: 281
Following up...I complained on the post rental survey and just had a call from Hertz saying the XM fees have been refunded. The reason given is I don’t opt in to XM on my profile. My current rental has XM and I was not asked if I wanted to pay. If STL has this new on/off button at checkout then I’ll assume it will roll out to other locations. I didn’t realize the competition charges for XM because I’ve only used Hertz in the last few years. Once again a group of travel companies aligning their practices so there’s no reason to stay loyal to just one.
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