The app is wrong?
I noticed in the app it said I had hit 60 nights and requalified for diamond. I did not see the milestone points in my account so I called the diamond desk. They explained that if I booked more than one room the app incorrectly gave me credit for 2 nights where it only should have given me point credit for 2 rooms not nights. I was off by 14 nights. I was told that they have known about this problem for a while but were uncertain what to do about it. They told me they were instructed to assure me I would get the proper credit when I hit the correct nights. Seems to me the longer they let this go the worse it will get
Last edited by disalex; Aug 21, 2019 at 1:38 pm