Originally Posted by
lokijuh
I am not sure if wholesale publishing of recovery amounts publicly is such a good idea. That's between the airline and the passenger. The more public these sort of things become, there's only one way for these things to go, and that's in the wrong direction.
Well, I hope this post won't go in opposite direction.
Read some post on "Compensation Clinic" and thought of sharing that sometimes is hard to get the airline to:
1. fix/compensate damaged suitcase when checked.
2. issued petty cash for delayed suitcase.
All these would require a bit of pushing. And time wasted. Which should not be a hardball.
And Airline typically throw the liability to consumer travel insurance in most cases.