FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old Aug 20, 2019 | 7:32 pm
  #297  
bhrubin
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Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Originally Posted by tkl1992


My apologies. I honestly don’t know the answer but really would like to know the answer because I’m not sure who. To believe. I was not testing the CR agent, because I truly did not know and still don’t know the correct answer. If you would please tell me exactly where these Bonvoy terms and conditions are I will read them. We have current points advance reservations that we can’t pay for until after 9/14 and doing so would involve 150,000 pt transfer from spouse, but not sure if the transfer limit is really 100.000 pts let alone if that limit is calendar year or 12 month period. I’ve also read that PA reservations prior to 9/14 are locked in and not locked in so not sure what to believe. Where can I really find the answer to that as well?

Calling Bonvoy and asking for an answer is where I should expect to find the correct answer and not relying on third party answers. Thanks in advance for sending me in the correct official location for answers. Much appreciated.
Sorry, it was dumb of me not to provide the link for the Bonvoy terms & conditions! Here you go:

https://www.marriott.com/loyalty/terms/default.mi

You should assume that your current points advance booking will increase if you can't pay for it before Sept. 14--that's the worst case scenario for you, so I recommend assuming that will be the case.

The transfer limit is 100K from one person, but up to 500K from several people. That being said, I've heard of exceptions being granted in scenarios such as yours. It can't hurt to ask, but you just need to accept that Bonvoy officially doesn't allow more than 100K if they don't give you an exemption. Sometimes, it's best to hang up and call again until you maybe find someone who says yes.

Good luck! I do hope it works out for you. At least you know there are people here who will try to help if we can.

Bill
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