Originally Posted by
MSPeconomist
If you're logged in and you try to make a reservation, a standard room should appear at a very high rate, and you don't get elite benefits either, but it should be refundable with the standard cancellation period. The "guaranteed" reservation must be made at least 72 hours in advance of arrival IIRC. Also IIRC minimum stay conditions can be imposed, so this could be why you're not seeing a room.
It may or may not be a "very high rate". For a full service hotel, the rate will be their general corporate rate. And your correct on the 72 hours in advance. Thanks for the correction on that.
And I also have always received all elite benefits as well. I didn't see any mention of that stipulation in the T&Cs either. Maybe that was an old SPG rule (assuming it had a similar top level elite benefit)?