Originally Posted by
Dave Noble
Were you using a CDP number when you were logged in but not when logged out? It seems that you were with the display showing "HERTZ MEMBER PROGRAM"
Also was your country of residence same as country of website?
Were there any other options set? e.g. was Theft protection set to decline in your profile whereas the logged out quote had it included?
If everything is the same, then you should get the same price either way
I was using the hertz.co.uk website as I am located in the UK.
I've tried doing a number of dummy bookings this morning, using different sets of conditions, but all for the same dates and the same car. There is something very worng with their pricing system.
The booking was for pick up and set down in FRA, 27 Sept @ 1300 until 30 Sept @1800. Car of choice is an IDAR (Mondeo, Insignia or similar) Group N
Booking as a guest, no CBP. -
£100.16. (Theft protection and CDW included, both subject to an excess)
Booking as a member, No CBP.. Profile set up to decline all insurances.
£106.66 (CDW, Theft protection and Super cover all listed as optional add-ons payable at the desk on pick up)
Booking as a member. CBP - Hertz member. Profile set to decline all insurances.
£112.11 (CDW, Theft protection and Super cover all listed as optional add-ons payable at the desk on pick up)
Booking as a member. CBP - Hertz member. Profile set to accept CDW only
£334.49 (CDW included subject to excess. Theft protection and super cover optional add-ons payable at the desk)
(
Yes, I did run this twice to make sure it was correct!)
Booking as a member. CBP - Hertz member. Profile set to accept CDW, theft protection and super cover.
£249.99 (CDW, theft protection and super cover included)
(
So total coverage is £85 less than just having CDW. You explain it, because I can't)
Making the same booking via Expedia.
£100.00 (CDW included subject to same excess as through Hertz. Theft and super cover optional add-ons payable at the desk)
So even in the best case scenario, it seems that to get the beneift of President's Circle at the best rate, The purchaser is expected to either pay £150 for their insurance for four days, (half of what I pay annually for my own car, for which I get far more comprehensive cover), or find a company that sells CDW insurance which will cover any and all damage to a vehicle being hired.
Alternatively, they can book it as a non member or go to a third party provider, both options include CDW at the same price, but lose the option of an upgraded vehicle, and simply driving away with the vehicle of my chosing from the PC lot.