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Old Aug 17, 2019 | 9:36 pm
  #6  
Salisbury5
 
Join Date: Mar 2000
Location: Ottawa, Ontario
Programs: Marriott Ambassador
Posts: 431
It was a Nightmare

For some unknown reason. Lufthansa rebooked us instead YYZ to Manchester UK to Malaga. I don’t understand why. If you see above we were protected on the later 1430 Munich to Malaga flight (do you think my proactively calling Lufthansa to get protected on that later flight caused all this mess?)

The problem is the checked in baggage. I knew there was no way the baggage would get rerouted on the new itinerary through Manchester. I also knew that Lufthansa would reject the bags if we were no longer booked on the flight to Munich. A vacation with no bags is no vacation.

Long story short - we were reunited with our baggage after 3 hours at Toronto airport of persistently asking Lufthansa baggage services and Air Canada baggage services. Lufthansa agreed to rebook us to Malaga tomorrow through Munich (that was nuts as well as we had to be offloaded from the flight from Ottawa which arrived 8 hours earlier so Lufthansa could use the coupon). So we lose a night vacation but we stay with our bags. I have 3 kids. The bags are a big deal.
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