Good luck. Did you speak with IB before that they would reimburse the costs? Was your flight operated by Iberia?
There's something fishy, because IB3482 is not a flight originating in BCN. What's the relationship with BCN here?
Assistance in the event of cancellation
Airlines should offer you and provide
assistance free of charge while you wait. In the event of travel disruption, you should make yourself known to the airline, to avoid a situation where you have to make your own arrangements. Airlines should also ensure, where available, that accommodation is accessible for people with disabilities and their service dogs. The assistance to be provided includes:
- Refreshments
- Food
- Accommodation (if you are rebooked to travel the next day)
- Transport to your accommodation and return to the airport
- 2 telephone calls, telex, fax messages or emails
If assistance is not offered and you paid for your own meals and refreshments etc., the
airline should reimburse you, provided the expenses were necessary, reasonable and appropriate. You should keep all receipts for this purpose. You only have the right to assistance as long as you have to wait for re-routing, under comparable transport conditions, to your final destination at the earliest opportunity or a return flight.
In exceptional cases, the
airline may decide to limit or decline assistance if it would cause
further delay to passengers waiting for an alternative or a delayed flight.