Originally Posted by
EcotoneHR
But this shouldn't matter, should it? I used points to pay for entire stays in Berlin, Belgrade and Venice and always received all the Gold member benefits. And those were Mercures, not Sofitels. I would definitely complain. That's a terrible treatment of a Platinum member! 🤬
i know it doesn’t matter you pay or use points.
But for me it’s ok, if Accor/a property is not interested to make a customer “happy”