FlyerTalk Forums - View Single Post - Peak and off peak Awards (General Discussion)
Old Aug 16, 2019, 1:41 pm
  #151  
BMWMOT
 
Join Date: May 2011
Location: BOS
Programs: AA PLT, Marriott LTP
Posts: 493
Effect of Peak/Non Peak chart on existing reservations

While the other thread(s) are debating the pros and cons of the new award chart, I was looking for what happens to existing reservations made with points and certificates.
I called the guest services line, where the gentleman had to put me on hold for many minutes while he checked.
Bottom line is they say they're grandfathering in any reservation made prior to Sept 14. I wish they would have made this clear when they announced but my guess is they don't want to initiate a bookings rush.
However, if you make any change to the reservation after the 14th, you go by the new chart.

Also, if you book using points and after the 14th and your hotel slots into the Peak time, again you won't have to pay more. But if it falls into Off Peak, my way of thinking is, you can cancel and re-book at the lower rate (compare to today's standard rates). The agent agreed with this.
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