FlyerTalk Forums - View Single Post - Advice on complaint procedure

Aug 15, 2019, 5:34 am

#8

TTmex

Join Date: Jul 2018

Location: Mexico

Programs: BAEC Gold / Marriott Platinum

Posts: 3,557

Thanks for the suggestions. I'm going to give phoning up a couple more tries.

Regarding the bag, yep. Best to pursue one line I agree. The new bag probably easiest to avoid faffing around getting them to collect old one and return it.

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