Since SONG is a low-fare carrier, they only recognize the benefits of FO's. GMs and PMs are not allowed benefits on SONG...

J/K...

strange thing then... not sure what is going on... too bad DL won't give you a good explanation.

By the way, if no one is in the exit row, who is operating the door when the plane decides to "take a bath" or "practice skydiving with no parachute"? Have you heard these on SONG yet???