I would love a contact or suggestion, as nothing appears to be posting correctly, nor can I get a response from sales.
Held a meeting at Aloft Dallas in March. Points and event nights never posted. Requested points via missing stay and uploaded folio. Got an email back saying that they could not locate the reservation. Responded and reattached folio. No response.
Held a two day meeting at Courtyard Dallas in June. Points and event nights did not post. Never received folio. Requested folio from property and sales personnel. Never received. No response.
Stayed at Marriott Nashville last Monday-Tuesday. Nothing posted yet. Have folio. Will upload when 10 days have passed I guess.
Stayed at Town Place Suites on Sunday. Nothing posted yet. Have folio but Marriott split reservation when I added a name so I anticipate even longer processing.
I have a two week meeting going on right now. They are billing every day... needless to say, I don’t have high hopes but I need a problem solver or contact that actually cares about retaining a Titanium member that does significant business and travel.