Originally Posted by
PhDflyer
Hi guys,
Due to a significantly lower price, I booked my usual trip on LH website as opposed to EY. The route is PRG-FRA-AUH operated by LH and then EY.
Let me start by saying I now have 3 booking references. One for LH ticket, one from EY obtained by trying to use the LH reference on their website, and one from Etihad call center. Each shows a different baggage allowance. LH shows standard 1 piece, one Etihad reference shows no checked baggage, and the last one shows 2 pieces due to my Gold status. Besides this, my LH ticket didn't allow for entering EY membership number but I successfully added my EY number through the EY website and their booking reference.
I have more or less become used to the mess when flying EY ticket with the connecting flight handled by Czech Airlines. OK is their partner airline and LH is not so this presents a new challenge. This brings me to my questions if anyone has experience with these situations.
1) Will I get EY miles for the EY-operated leg? And LH M&M on the short segment?
2) Is 1 piece the most likely baggage allowance?
3) Would there be any chance of an upgrade with miles? Does anyone have experience about the cost (in miles) of an upgrade at FRA check-in?
With regards to the second question, I received an email from EY Gold support stating that it doesn't matter that ticket is bought via different airline - gold privileges apply on the EY leg. I wonder though, how would one be able to fly the first leg and then get second baggage checked in in Frankfurt?
BTW: I am not able to select seats under either EY or LH. I know this is the price one pays for using a different airline to pay for the ticket but somehow EY makes this even worse than it typically is.
I would also enjoy hearing I am not the only one thinking the European connections with Etihad are a nightmare as the spectrum ranges from very integrated partners (Air Serbia) to codeshares like LH.
Cheers!
The concept of the most significant carrier (usually the one that operates the longest flight of an itinerary) should apply. This would be EY in your case.