FlyerTalk Forums - View Single Post - PH Hamburg: they should not call it a junior "suite"
Old Aug 13, 2019, 2:07 pm
  #5  
CalFlyer
 
Join Date: Nov 2000
Posts: 1,938
Originally Posted by lighthouse206
As a self-described "20 year globalist" you should know better than anyone that Junior Suites **frequently** are just one larger room. This isn't anything new or unusual.
"Self-described"? You either are or are not, right?

Originally Posted by lighthouse206
Also, it seems awfully presumptuous for you to walk in there and expect something you clearly didn't book.
Hmmh, does it? I usually don't ask for an upgrade, because I typically do not really care (and I am generally not comfortable asking for goodies). But this time I did. Hyatt clearly lists it as a Globalist benefit: "Enjoy an upgraded room based on availability at check-in, up to standard suites". Now the standard suite has been available as I know from their booking site, and I have been denied a benefit that I have earned through many many loyal stays over the years. Not cool.

Originally Posted by lighthouse206
they don't even list the "Junior Suite" under suites on the website!
When I booked, I went straight to the booking page. There is no distinction between rooms and suites there, just a listing of available accommodation types. The suite part in the junior suite name is truly misleading.

My whole post is about the fact that I find the nomenclature "junior suite" misleading, that's all. A suite should be a suite.

Last edited by CalFlyer; Aug 13, 2019 at 2:15 pm
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