Originally Posted by
dmbolp
I book Mexico flights with points, with a companion, and have cancelled them online with fees/taxes going back to the credit card. What makes you think differently?
I knew that the $ should be refundable on the points reservation, but wasn't sure if the companion was technically not a points reservation.
Originally Posted by
synk
What does it say when you try to cancel?
I started the process and now see that "request a refund" is an option.
Thanks both for the replies.
Side note: Southwest is really great. We almost booked our return on an American flight because it was a better schedule and not an expensive flight. But 2 days after we booked this trip, something urgent came up. So glad we booked Southwest, as we'd have had to throw away the American tickets (change fee would exceed the value of the ticket).