Originally Posted by margarita girl

When you apply the SNAs, you get to choose what type of room you want the SNA applied to. Did you choose only suites, or all the options offered (including non-suites)? It has been recommended that you take a screen shot of the options you chose. I've never had this happen to me, but others have mentioned that after their suite cleared, the hotel downgraded them to a lesser suite or even just a room with a better view.
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