Originally Posted by kt74

I was on BA28 from HKG last night; I was travelling ex-HKG and got through security (T2, to avoid crowds) just before it closed around 4pm (travelling with someone else who was on a much earlier flight to ICN). I am very pleased to have gotten out, and massive thanks to the crews of BA28 and BA32, and the ground staff/dispatch teams (full complement) and the station manager who has done a heroic job getting the crews through safely and turning around the aircraft. There were 25 pax on BA28 including mostly connecting pax and people like me who arrived at airport before it was shut down. Fantastic crew, who ensured we were *extremely well looked after* given the stress of the day

I deliberately didn't look at FT while I was stranded in the departure hall yesterday, and I'm really glad I didn't. There's a lot of incorrect armchair advice spinning around. Some non-exhaustive observations:

• The demonstrators are crowding the departure halls, which means it's impossible for check in staff to do their job, and for passengers to safely get to, and through, security. Pretty much the rest of the airport *can* operate (including getting crew safely airside)
• Arriving passengers were exiting the airport fine - there were crowds, and the approach roads were blocked for a time, but the Airport Express operated throughout
• The airport did not shut down entirely and there were some arrivals and departures when it was notionally "closed"; I understand why the airport did not want to advertise the fact flights were leaving - the last thing they needed was more passengers coming to the departures
• Information airside was hard to come by, as many of the FIDS were manually switched off (probably to stop people like me Tweeting photos of the sea of red cancellations...), and CX lounge staff were busy dealing with their own pax
• However, I managed to get word from the BA station manager via the Concorde/Special Services team that he was fully intending to dispatch both flights, and I should stay airside if I was there
• Since both BA27 and BA31 landed safely today, I would expect BA to do the same tonight, but please get confirmation from the station manager, and don't believe anything else you read here - I appreciate that might not be easy to do, but he is the only person I'd believe
• Slight confusion for me because BA sent an email to all pax - saying the airport could not check you in or process you through security (correct!) and that you should find your own accommodation/how to recover costs, etc. Re-reading, it did not say the flights were cancelled, but that was my immediate conclusion

Hope that helps if anyone is concerned / stuck in HKG today. One thing I can say, I was very glad to be flying BA, and it is at times like these that their experience and knowhow shines through for passengers. I don't think any other European airlines got any passengers out of HKG last night