Originally Posted by
moondog
As I understand it, the OP's point was not about what the fees include. Rather, it was about the fact that the "multi-step" discovery process is akin to giving prospective customers the middle finger.
Let's say I agree. I still don't see how this tweet is some sort of smoking gun. What's important is how the fee is disclosed during the booking process. Everything else is irrelevant. As I noted earlier, no one books hotel rooms via tweets.