Originally Posted by
lax.sea.jnu
Has anyone had any success in booking a RTW or Circle Pacific with the first leg on Cathay? I've called twice now, and I've only received an e-mail back with a price on the RTW fare, but the e-mail made it seem that the Circle Pacific fare doesn't exist, which is clearly shown on Cathay's website. The last agent I spoke to said I would receive a call back, but these tickets may take 1 hr + to book and I'd prefer to do it at my convenience. Also, I'm looking to book 5 people and the flight I want is A5 currently, so I'm hoping to make a connection with the proper team soon.
I believe the CX call centre is extremely busy now handling all the rebooking and rerouting, as HKG was shut down for about 12 hours. It is unlikely that they have time to handle your request now. See the CX forum if you haven't heard of what happened.