Originally Posted by jaejaez

Recently had a stay where everything but my platinum amenity points (1000) posted.
Trying to figure out how to get this fixed...
1. http://www.marriott.com/rewards/customer-support.mi <-- this link no longer works
2. The 'missing stay request' on bonvoy website is only for stays that are missing in entirety.. not for missing points within
3. Tried contacting the hotel through the email they provided, but it bounced
4. Left a note on bonvoy twitter for which I am getting radio silence.

A part of me just wants to "let go" because it is just 1000 points... But another part of me wants to see this through given the amount of trouble I went through already.
Incorrect posting of points is onething
Not having any avenues to raise this error is another thing that needs to be looked into.

Any insights? TIA!