Originally Posted by
JFSV
I have seen a transaction not posted as 4x for supermarkets and the chat agent told me that it is because the vendor has not registered itself as a supermarket. Should I push back? I am talking about a reasonably sized gourmet supermarket in NYC hence I think they categorise this as a supermarket. Admittedly, though, there is indeed a reference to gourmet shops being excluded from this category. Any thoughts/experiences?
give us the cut/paste of the transaction detail on the web login version and the market name. it should give you some category detail. does it mention "specialty retail" or something like that?
Amex TC:
Examples of merchants where you will NOT earn additional rewards include:
- Specialty stores (e.g., fish markets, cheese shops, wine shops, and other specialty food stores)
also, you may have better luck calling to get an exception, but it wouldnt be ongoing. MR dept 1-800-297-3276