FlyerTalk Forums - View Single Post - Refund of unused fee: AA or AMEX, where do I go from here?
Thread: Refund of unused fee: AA or AMEX, where do I go from here?
View Single Post
Old Aug 10, 2019 | 6:25 pm
  #15  
Often1
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
If this was resolved this quickly, it is almost a certainty that Amex ate the £79. It may or may not recover from AA depending on the AA response, but it is a matter of customer goodwill to take the risk on a smallish amount.
Often1 is offline  
Reply