Had an extremely painful positioning flight from BA442 LHR-AMS yesterday as part of LHR-AMS / AMS-LHR-CPT.

1. Initially the flight was delayed due to late incoming aircraft
2. No-show required hold luggage to be off-loaded (caused us to miss slot delayed on stand)
3. During taxi told insufficient fuel to get plane back (due to AMS fuel issue)
4. Returned to remote stand to refuel
5. No ETA due to extreme weather so passengers given chance to deplane (after some deliberation we did)
6. Took over two hours to get baggage back

Then long conversation with the only ticketing staff member on duty in T5 to protect LHR-CPT as we couldn't get to AMS, which they agreed to do. A very long night with upset children. Turned out the aircraft arrived before we got home! Some decisions are impossible to get right!

Crew stated alcohol couldn't be served on the ground, only soft drinks, even in CE. Just as well in the end, as I had to drive home!