Originally Posted by NW-A332

I just returned from a stay last week. I used points and was given an upgrade to executive city view room. My room was on the same floor as the lounge. I think this hotel is very nice, but I also found the breakfast to be underwhelming. The first thing I noticed was that service wasn't that great. It was not attentive at all. The food I had was good, but there wasn't a large variety. The executive lounge was very nice and the staff were great, but their offerings were also limited. Everything during the day was bite size including the desserts. The evening appetizers were fine and the lounge tended to be very busy. One of the things I struggle with is seeing people/families in executive lunges making evening appetizers their dinner when they pile up their plates. I personally find more use in a lounge when I'm able to get a drink, water, or coffee any time of day.