Originally Posted by ryandelmundo

Just called Cathay. I have a DFW-HKG-MNL flight booked, DFW-HKG on AA (with a hopeful points+$ upgrade) and then HKG-MNL on Cathay. They could see my AA# but were not able to allow me to pick seats for free even though I have AA-Plat/OW-Sapphire. They claimed they didn't see my status. Is this because my fare class is so low ("O"), or just ineptitude? The flight isn't so long that I really care too much (711 miles), but would prefer the exit row if possible.