Victory over Etrade
Last fall I deposited $50,000 with Etrade under their promotion to give me 25k UAL miles. I bought microsoft which promptly dropped the value of the account below $50,000. Etrade gave me 5k miles but no more, saying I had to maintain the $50k balance for 6 months. The promotional literature from last fall does NOT contain this requirment. After months of email arguments with them, last month I sued in small claims court. They are in default, and I may be getting a $750 judgment soon. In the meantime, a few weeks ago my UAL account showed TWO 20,000 postings from Etrade. I have a comment and question.
1. Don't let them deny your miles if you gave them money under the initial promotion.
2. Is it possible for them to "un-post" miles if they later think that they should have sent 2ok instead of 40k??