We wanted to take the opportunity to apologise for the delay to your flight, we know how frustrating this must have been for you. Amsterdam airport experienced adverse weather throughout the evening and adjusted fuelling operations due to an earlier fuelling emergency in Amsterdam. This required us to load fuel for the return journey from London and resulted in lots of lengthy delays in and out of Amsterdam. We want to thank you for your patience during this delay and we hope to welcome you back onboard in the near future.