Originally Posted by
lightbulbs
Warning to everyone out there who uses (or tries to use) BXP upgrade certificates. Seems like a change went into place whereby the BXP upgrade priority now falls behind SWU, Miles upgrade and Elite complimentary/sticker upgrades. Which basically makes the BXP certificates a LOT harder to use and a lot less valuable.
Originally Posted by
mvoight
Where did this information come from?
Yep, echoing others above...waitlist priority status of BXP upgrades must've changed recently. On two recent trips I've applied BXP1 certificates to my reservation, only to have my name drop
lower on the airport waitlist than it was before the certificate was applied. I've had three Meeting Services agents and two AC agents tell me this is correct. I even had one AC agent show me the upgrade list on her computer screen, both before and after my certificate was applied to highlight the difference. I asked why, as an EXP, it would ever make sense to use a BXP upgrade certificate if I would be higher priority with comp upgrades, and they basically said the only benefit is that a BXP can be confirmed ahead of the normal upgrade window if C inventory is available.
This is a bummer, especially since I have two BXP1's that were redeemed before this change, and now need to be used by end of year.