FlyerTalk Forums - View Single Post - 2011 - 2021: How likely are waitlisted awards to clear?
Old Aug 9, 2019, 6:19 am
  #1856  
carrotjuice
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,597
Originally Posted by 44C
UPDATE:
Waitlist still shows as an option when trying to book but after you select the waitlist, and go to the passenger detail page, it gives you an error message, when submitting the passenger info.
That's not very helpful. Another example of poor appreciation of the customer journey via bad IT.
carrotjuice is online now