FlyerTalk Forums - View Single Post - Baggage allowance issues / questions for AA redemption on Etihad / EY (merged)
Old Aug 9, 2019 | 2:07 am
  #10  
btonkid12345
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Originally Posted by i_gtgo
So what I ended up doing is asking an AA rep to put a note in the reservation for the baggage allowance whereby the check-in agent would be able see it at the airport. Then I'd call Etihad to confirm that they see it too. If no notes are there, they have every right to charge you for the bags as it needs to be clearly indicated on the ticket and they don't assume anything in these instances.
I don't believe a non-alliance partner like Etihad can view special remarks that AA leaves in their system. Plus, just because AA is issuing the ticket, doesn't mean a special remark from another airline overrides the operating airline.
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