FlyerTalk Forums - View Single Post - Disastrous experience in CGN, now in SFO without luggage
Old Aug 9, 2019, 1:32 am
  #15  
malmostoso
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
Originally Posted by milepig
The answer is NO, no, no, no, you will rebook me now. The sooner you get rebooked the better and options evaporate. Don't let them get away with it.
While in principle I agree with you, I'd rather take a flight to a hub than risk remaining stuck at an outstation with maybe a flight a day (or less!).

Contract staff at outstations are pretty much powerless and all they can do is get on the phone with the airline and hope someone at the other end will help them, but rarely have access to the full range of options.

What definitely helps is to get on the phone while waiting to speak to someone at the airport, and get rebooked like that. The protip is to never hang up until the email with the new ticket has landed in your inbox.
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