Originally Posted by
jebr
So far just an acknowledgement that they've received my complaint. I filed it last week, and I think they have 60 days from filing to give a formal response. Since I cancelled the ticket within the 24-hour window, I'm not sure if there'll be any compensation due (or if they'll just give a cursory response and then not change anything) but I decided that I still want it on the record in case more complaints come in and/or they keep doing this.
Awesome. Even if it was cancelled within the 24 hour window, a ticket was issued so the fare calculation would be stored still. And, I assume you submitted the breakdown online where it didn't add in the Regulatory Compliance Charge and Fuel Charge.
That would be enough. I had a case like this from a flight I flew last year but I forgot to file. I am so glad you did. Please keep us posted.