FlyerTalk Forums - View Single Post - Buying Spirit tickets at the airport (changes)
Old Aug 8, 2019, 9:36 am
  #32  
jebr
 
Join Date: Mar 2013
Location: Minnesota
Posts: 367
Originally Posted by btonkid12345
Awesome on the DOT complaint! So what was the result of it? I was going to file one too...
So far just an acknowledgement that they've received my complaint. I filed it last week, and I think they have 60 days from filing to give a formal response. Since I cancelled the ticket within the 24-hour window, I'm not sure if there'll be any compensation due (or if they'll just give a cursory response and then not change anything) but I decided that I still want it on the record in case more complaints come in and/or they keep doing this.
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