Originally Posted by
AngieB
I’ve had my flights booked for 6 months. I had a vacation planned for grand cayman in November. I just received an email from AA that my flights had a change. I was flying Tuesday to Tuesday from Appleton, WI to Grand Cayman. Looking at my flights, they have me only getting to CLT and back from MIA (I spoke with a supervisor and told him I have a non-refundable resort). He said all he could do was change the flights for me to a different day and that they no longer fly to grand cayman on Tuesday's. He gave me some other days as options but they have an overnight in CLT (unless I try to go Saturday to Saturday- I have a call in to my resort to see if I can change). I asked about a hotel if I take an overnight option and he said I would have to pay for it out of my own pocket.
I truly can’t believe this is happening to me so close to my vacation. What should I do? I typically fly 1-2 times a year and have had flight change by an hour or two but not a day!
Any advice will help...
Very sorry that AA schedule did change. Here are your options:
1) You can ask for cancelling your tickets and full refund. DL would have 1 stop flights
ATW–GCM but those are expensive.
2) Look at other available AA flights (perhaps, arriving on Monday and leaving on Wed) and ask AA to change your ticket to those specific flights at no extra cost to you. This way you keep your original reservation and extend your vacation.
3) Look for convenient AA flights and ask hotel to change the reservation to match the dates of your flights.