Originally Posted by
Globaliser
I can't answer the first part of your question, and I wouldn't presume to tell you that you weren't lucky, but I am absolutely confident that flights like this are much more common that reading FT would suggest.
Board as strangers, disembark as friends. It happens - although probably not to the people who tell their children that they don't have to say thank you to the crew as they're merely servants.
Funnily enough I had that exact conversation with my amazing stewardess - about how some passengers treat them as servants rather than people. Funny how if you treat people with respect you get good service in return!